Case StudyGrowth Systems

National-Scale B2B
Growth Systems Engineering

Jumbotail is India's leading B2B marketplace and new retail platform for food and grocery, serving thousands of kirana stores, supermarkets, brands, wholesalers, and staples producers across major Indian cities. Together, we built a national-scale growth and lead engineering system that generates high-quality, verified, geographically distributed B2B demand across multiple business models, cities, and user types.

Client
Jumbotail
Industry
B2B Ecommerce / Supply Chain
Markets
India (Multi-city)
Service Type
Growth Systems Engineering
Scale
National B2B Platform
Result
Automated Growth OS
Multi-channel lead infrastructureIntelligent segmentation & routingReal-time growth analytics
JUMBOTAIL GROWTH COMMAND CENTER
National Lead Engine

Real-time growth intelligence across channels, cities, and user segments — built as a growth operating system, not a campaign.

Leads Today
1,247
Cities Active
12+
Conversion
34.2%
Multi-channel · Auto-routing · Real-time scoringLive across India

Client Overview

Jumbotail is India's leading B2B marketplace and new retail platform for food and grocery, serving thousands of kirana stores, supermarkets, brands, wholesalers, and staples producers across major Indian cities.

Jumbotail operates a deeply complex ecosystem: a B2B marketplace, supply chain & logistics network, fintech platform (payments + credit), retail OS (Golden Eye), and a new retail franchise model (J24 stores).

Their mission is nothing short of reengineering the entire food and grocery value chain in India using technology, data, and operations.

This means their growth problem is not "get more users". Their real challenge is: How do you generate high-quality, verified, geographically distributed B2B demand across multiple business models, cities, and user types — at national scale?

User Segments
  • Kirana store owners
  • Supermarkets
  • Wholesalers
  • Brands & producers
  • J24 franchise applicants
Business Models
  • B2B marketplace
  • Supply chain & logistics
  • Fintech (payments + credit)
  • Retail OS
  • Franchise network

The Challenge

Before partnering with 1World.dev, Jumbotail faced structural growth challenges that are common at hyper-scale B2B platforms.

Multiple User Segments, One Funnel Problem

Jumbotail serves kirana stores, supermarkets, wholesalers, brands, producers, and franchise applicants — each with different motivations, decision cycles, and onboarding requirements.

Yet most inbound demand was being treated as one generic funnel.

  • Poor qualification
  • Sales team overload
  • Low conversion rates
  • Inefficient acquisition cost

Geographic Complexity

India is not one market. It is hundreds of micro-markets with different languages, buying behaviors, supply availability, and logistics constraints.

Leads were coming in without geographic intelligence, making routing inefficient and city teams underutilized.

  • Supply-demand mismatches
  • Inefficient team routing
  • City teams underutilized

Offline Business, Online Acquisition

Most of Jumbotail's end users are small shop owners who are not tech-savvy, mobile-first, and often new to digital platforms.

Traditional B2B SaaS growth tactics didn't work well. They needed extremely simple flows, trust-first onboarding, assisted conversions, and human-in-the-loop systems.

No Unified Growth Infrastructure

Leads were coming from ads, field teams, referrals, partnerships, organic search, and app installs — but there was no central growth system to track, score, route, segment, automate, or learn from data.

Growth was happening — but inefficiently and manually, without intelligence or automation.

The Objective

Jumbotail partnered with 1World.dev to build a national-scale growth and lead engineering system that would:

1. Generate High Volumes of B2B Leads

Multi-channel infrastructure to capture demand from everywhere.

2. Automatically Segment by User Type

Intelligent classification without manual sorting.

3. Apply Geographic Intelligence

City and locality-based routing and optimization.

4. Qualify and Score Leads

Prioritize high-value opportunities automatically.

5. Route Leads to Correct Teams

Intelligent assignment based on segment, city, and intent.

6. Automate Follow-ups

Never lose a lead with structured nurturing sequences.

7. Feed Real-Time Analytics

Leadership dashboards with live growth intelligence.

8. Reduce CAC While Increasing Conversions

Optimize every channel and segment for ROI.

Not a marketing campaign. A growth operating system.

1World.dev Solution

We approached Jumbotail not as a "marketing client", but as a growth infrastructure project.

Phase 1 – Growth Architecture Design

We first mapped Jumbotail's entire demand ecosystem across user segments, cities, entry points, and business models.

  • User segments: Kirana stores, supermarkets, wholesalers, brands, producers, franchise applicants
  • Cities & regions: Bangalore, Chennai, Hyderabad, Tier 2 & Tier 3 cities
  • Entry points: Website, app, landing pages, field agent forms, WhatsApp, call center, ads, partnerships

This allowed us to design a multi-dimensional growth architecture: User Type × City × Channel × Intent × Supply Availability

This matrix became the backbone of the system.

Growth ArchitectureMulti-dimensional
User
City
Channel
Intent
Supply
Matrix-driven growth architecture activated
Matrix: User × City × ChannelSystem backbone

Phase 2 – Multi-Channel Lead Infrastructure

We built a unified lead intake layer across digital and assisted channels.

Digital Channels
  • SEO landing pages
  • App install flows
  • Paid acquisition pages
  • Brand onboarding forms
  • Franchise applications
Assisted Channels
  • Field sales tablets
  • WhatsApp lead capture
  • Call center forms
  • Partner onboarding portals

All leads, from everywhere, flowed into one unified system.

Lead SourcesUnified intake
Digital: SEO, app, paid
Assisted: field, WhatsApp, calls
Single intake layer for all channels
Digital + Assisted channelsSingle system

Phase 3 – Smart Lead Segmentation Engine

We engineered a lead classification system that automatically detected user type, business category, city, purchase intent, credit eligibility, and supply-demand match.

Every lead was instantly tagged with segment, city, priority score, and recommended next action.

This eliminated manual sorting completely.

Auto-SegmentationInstant classification
Segment
City
Intent
Score
Kirana
BLR
High
87
Tagged: Segment · City · ScoreNo manual work

Phase 4 – Lead Scoring & Qualification

We built a custom scoring model based on store size, monthly purchase volume, product categories, location density, credit potential, and onboarding readiness.

This allowed Jumbotail to:

  • Focus sales teams only on high-value leads
  • Auto-nurture low-intent leads
  • Prioritize cities with best ROI
  • Reduce wasted follow-ups
Lead Score87/100
Composite score87/100
Store size + volume + location + credit + readiness
High-value · Auto-routedSales-ready

Phase 5 – Intelligent Routing System

Leads were automatically routed to the correct city team, business unit, sales agent, and onboarding flow.

For example:

  • Kirana store in Bangalore → Retail acquisition team
  • Brand in Chennai → Supply partnerships team
  • Franchise applicant → J24 expansion team

No human decision required.

Routing: AutoCity + Team
Kirana BLR → Retail
Brand CHE → Supply
Franchise → J24 Expansion
Auto-routing by city and business type
Kirana → Retail teamBrand → Supply team

Phase 6 – Automated Follow-Up Systems

We built automation across communication (WhatsApp sequences, SMS reminders, email flows, in-app notifications) and sales ops (auto task assignment, follow-up reminders, status tracking, drop-off alerts).

Leads were now never lost.

Follow-ups: AutomatedMulti-channel
WhatsApp
SMS
Email
Automated reminders and drop-off alerts
WhatsApp · SMS · EmailZero drop-offs

Phase 7 – Growth Intelligence Dashboard

We delivered a real-time growth command center with live metrics (leads per city, leads per channel, conversion rates, CAC per segment, activation rates, onboarding completion, revenue per cohort) and strategic insights (which cities convert best, which channels bring quality users, which segments drive LTV, which campaigns waste budget).

This turned growth into a data science function.

Dashboard: LiveReal-time
Leads
CAC
Conv.
Real-time growth command center
Leads · CAC · ConversionData-driven

Business Impact

1. Massive Increase in Qualified Leads

Jumbotail saw a dramatic increase in verified B2B leads, high-intent users, onboardable businesses, and franchise applicants. Not just more leads — better leads.

2. Lower Cost Per Acquisition

By automating qualification and routing, sales team time dropped, wasted follow-ups reduced, CAC fell significantly, and ROI per channel became measurable.

3. Faster Market Expansion

New cities could now be launched with pre-built funnels, geo-specific campaigns, automated routing, and local dashboards. Jumbotail gained a repeatable city expansion engine.

4. Higher Sales Team Productivity

Sales reps now only spoke to qualified leads, had full lead context, knew user intent before first call, and followed structured workflows. Result: higher conversions, less burnout.

5. Growth as a System, Not Chaos

Jumbotail moved from "Let's run campaigns and see what happens" to "We operate a national growth machine with full control and intelligence".

Strategic Value Delivered by 1World.dev

This project proves that 1World.dev builds growth infrastructure, not marketing funnels.

What We Delivered

  • National-scale lead systems
  • B2B demand engineering
  • Growth automation
  • Sales intelligence
  • Data-driven expansion architecture

Why This Positions 1World.dev

  • As a growth engineer
  • As a systems architect
  • As a business infrastructure partner
  • Not an agency or marketer
  • We build the machine that generates revenue

What Made This Project Special

This was enterprise growth systems engineering at national scale. We weren't running campaigns — we were building the infrastructure that powers B2B demand generation across multiple business models, cities, and user segments.

  • Multi-dimensional growth architecture (User × City × Channel × Intent)
  • Automated lead intelligence and routing at scale
  • Real-time growth analytics and decision-making
  • Repeatable city expansion engines
  • B2B demand engineering, not generic marketing

We didn't build marketing funnels. We built a growth operating system.

Client Perspective

"1World.dev transformed our growth from fragmented campaigns into a unified, intelligent, automated system. We now operate a national growth machine with full visibility and control. This isn't marketing — it's infrastructure."

Growth Team, Jumbotail

Final Result

Jumbotail now operates with a unified national lead engine, real-time growth analytics, automated qualification & routing, city-wise expansion systems, sales teams operating at maximum efficiency, and predictable B2B demand generation.

What used to be fragmented growth is now a fully engineered, automated, intelligent growth operating system.

Want to Build a Growth System Like This?

At 1World.dev, we don't run campaigns. We design and build growth systems. Systems that generate demand, qualify customers, power sales teams, and scale businesses across markets. We turn growth into infrastructure.